Return & Exchange Policy

You may return or exchange your Norrm Shop purchase for any reason, subject to adherence to these terms. Returns or Exchanges are accepted within 14 days from the date of purchase. Items returned later than 14 days will not be accepted. Items must be in original condition and must not have been worn, altered or washed. All tags must remain attached. We suggest all items are tried on as soon as received in case they need to be returned for any reason.

You may send the item back to us at the address below using any traceable method. Once we receive your package, we will promptly exchange or refund as you instruct. Shipping costs will not be refunded.

OUR RETURN ADDRESS IS:
NORRM OFFICE
Jl Citamiang no 18, Bandung,
Indonesia 40121

SHIPPING & DELIVERY:
Packages ship within 2-4 days from the date we receive the order. Items are shipped directly from Bandung, Indonesia.